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HOME HEALTH ORDER MANAGEMENT SERVICES IN NORTH CAROLINA
Navigating the world of home health comes with its unique challenges, one of which is the complexity of managing home health orders. Home healthcare providers often receive a large number of orders that need to be signed, which is often challenging due to their demanding schedules and the complexity of the decisions involved. This often results in unsigned orders, leading to delays in order processing and potential backlogs, which disrupts the efficient delivery of patient care. Moreover, unsigned orders can delay reimbursements to a home health company, potentially leading the company into non-compliance with established regulations.
At Cliniqon, we understand the intricate dynamics of order management within the home health context and are here to alleviate the burden it entails. Our streamlined approach allows our specialists to efficiently and accurately manage orders no matter how numerous they are. By entrusting Cliniqon with order management, home healthcare providers can reclaim valuable time. Additionally, Cliniqon guarantees a smoother workflow that minimizes delays and maximizes patient care.
OUR SERVICES
Order ManagementWe expertly handle a variety of orders, including those for projected visits without a verbal order, DME, pharmacy requests, and more. Our dedicated team prioritizes tasks, arranges timely signature requests, makes follow-up calls to ensure convenient returns, and provides orderly processing.
We maintain an up-to-date electronic tracking system for all ongoing orders, ensuring that each order progresses smoothly and is completed within the designated timeframe. Moreover, we maintain accurate and timely data entry into dedicated logs for efficient tracking.
Our specialists verify that signed orders are accurate and complete, carefully uploading them into the Electronic Charting System. This process guarantees that your documentation remains precise and accessible
We regularly monitor incoming faxes to promptly process received forms, swiftly uploading them into the Electronic Charting System for immediate access and reference. Moreover, we manage the necessary communication notes to and from the Physician’s Offices, ensuring all parties are informed.
Our dedicated team fosters a close collaboration with your Scheduler and Clinical Manager, guaranteeing the smooth processing and tracking of all orders. We promptly identify and highlight new orders from medical doctors or pharmacies, ensuring the Clinical Manager is well-informed and empowered to make informed decisions.
We enable smooth communication with your Scheduler to coordinate all approved visits, guaranteeing the perfect execution of your patient care plan.
Our home health order management specialists create tasks for the appropriate Clinical Manager and Case Manager to ensure that the received orders are addressed promptly.
Types of Orders Processed by Our Specialists
- Durable Medical Equipment (DME) Orders
- Pharmacy Orders
- Wound Care Orders
- Start of Care (SOC) OASIS Documents
- Other Documents
Cliniqon’s specialists manage DME orders, ensuring patients receive the necessary medical equipment smoothly and promptly.
From initiation to verification and processing, we handle pharmacy orders precisely, ensuring timely access to essential medications for your patients.
Our specialists manage supplies for wounds and the frequency and care required.
The management of SOC OASIS documents includes CMS-485 for Billing, Resumption of Care, and Re-evaluation documents.
At Cliniqon, our experienced team is well-equipped to manage any supplementary documentation request by the home health agency, enabling seamless organization and accurate processing.
Elevating Home Health Order Management with Cliniqon
Cliniqon brings a transformative approach to enhancing home health order management by seamlessly integrating advanced software. Here’s how partnering with Cliniqon elevates the Home Health Order Management process.
- Streamlined Workflow
- Efficient Document Management
- Automated Workflow
- Real-Time Updates
- EHR Integration
- Reporting and Analytics
- HIPAA Compliance
Cliniqon’s specialists help streamline the entire home health order management workflow, eliminating setbacks and manual tasks for a smoother process from order initiation to fulfillment.
Cliniqon ensures secure storage, organization, and access to order-related documents, making them readily available to relevant home healthcare professionals.
Using integrated software enables us to automate the routing the orders to the appropriate departments or individuals, ensuring timely execution and reducing delays in patient care.
Our specialists receive instant updates on order changes, approvals, and associated communications. This reduces delays, enhances communication, and keeps everyone well-informed.
Our specialists directly access and input data into the EHR, enabling efficient data exchange between platforms, eliminating redundant data entry, and enhancing accuracy.
Our integrated software’s reporting and analytics capabilities provide valuable insights regarding the Order Management Process. This allows us to identify emerging trends and pinpoint areas requiring improvement, enabling us to refine our operations for optimal performance.
Cliniqon maintains HIPAA compliance by leveraging comprehensive security measures within the order management process. These include encrypted data transmission and storage, stringent access controls, and regular security evaluations.