Careers

Location: Kochi
Reports To: CEO
Job Type: Full-time

We are seeking an experienced and strategic Manager – Corporate Finance to lead our financial operations and support business growth. The ideal candidate will have strong expertise in U.S. accounting, financial management, and compliance, along with the ability to partner with leadership on key business decisions.

RESPONSIBILITIES

• Lead global finance strategy, budgeting & forecasting
• Oversee accounting, compliance & audits across regions
• Manage cash flow, costs & overall P&L performance
• Strengthen financial controls & governance
• Partner with leadership for strategic decisions
• Drive growth, profitability & value creation

REQUIREMENTS:

• Bachelor’s degree in Accounting, Finance or related field; CA preferred
• 5+ years of hands-on U.S. accounting experience, including month-end close and financial statement preparation
• Proven track record managing accounts receivable for U.S.-based businesses
• Expert-level proficiency in QuickBooks and advanced Excel/Google Sheets
• Deep understanding of U.S. GAAP, IRS regulations and tax-reporting requirements

Location: Kochi
Reports To: Digital Marketing Manager
Job Type: Full-time

We are looking for a proactive and creative Digital Marketing Executive to join our Kakkanad, Kochi Office. The ideal candidate should be a quick learner with a strong aptitude for emerging technologies like AI and IoT, and a passion for digital marketing. This role involves managing social media, creating engaging content, and implementing SEO strategies to enhance brand visibility.

Responsibilities

• Create engaging, high-quality content and narratives
• Manage and grow the company’s LinkedIn presence, including profiles of key personnel
• Plan and execute social media strategies to improve reach and engagement
• Implement SEO strategies based on a solid understanding of search engine optimization
• Use SEO tools to generate and optimize content for better search rankings
• Monitor website performance and apply SEO best practices across different sections
• Run and manage campaigns on platforms like Google Ads
• Prepare and present performance reports using predefined templates
• Conduct outreach and build visibility through LinkedIn and other channels

Requirements

• Bachelor’s degree in any discipline
• 2–3 years of experience in digital marketing
• Agency experience is preferred
• Hands-on experience with SEO and tools like Google Ads
• Familiarity with LinkedIn marketing and personal branding strategies
• Basic understanding of AI tools and their application in marketing
• AI certifications will be an added advantage
• Strong communication and content creation skills
• Ability to learn quickly and adapt in a fast-paced environment

Location: Philippines- remote
Shift: Night shift/ Full time

We are seeking a detail-oriented and proactive Revenue Cycle Specialist to support our home health and/or hospice client’s operations. This role is responsible for ensuring the accuracy and integrity of claims prior to billing, managing accounts receivable (AR), and resolving claim denials. The ideal candidate has strong analytical skills, a deep understanding of payer requirements, and a commitment to compliance and process improvement.

Key Responsibilities

Pre-Bill Auditing

• Conduct thorough pre-bill audits of Medicare, Medicaid, and commercial insurance
• claims.
• Review clinical, coding, and billing documentation for accuracy, completeness, and
• consistency across all records.
• Identify and correct discrepancies or errors prior to claim submission.
• Ensure compliance with payer-specific billing guidelines and regulatory
• requirements.

Accounts Receivable (AR) & Denial Management

• Monitor and manage AR to ensure timely reimbursement.
• Research, analyze, and resolve denied or rejected claims.
• Prepare and submit appeals with appropriate supporting documentation.
• Track denial trends and recommend process improvements to reduce future
• denials.
• Reconcile payments and ensure accurate posting.

Compliance & Process Improvement

• Maintain up-to-date knowledge of Medicare, Medicaid, and private payer regulations.
• Collaborate with clinical, coding, and billing teams to improve documentation and billing accuracy.
• Support internal audits and compliance initiatives.

Professional Development

• Demonstrate willingness to obtain a coding certification (e.g., CPC, COS-C, HCS-D) if not already certified.

Required Qualifications

• Minimum of two (2) years of experience in home health revenue cycle management.
• Proficiency with EHR/EMR platforms such as Kinnser, KanTime or Alora Plus.
• Strong understanding of:

o Insurance claims processing

o Medicare/Medicaid billing

o Private insurance billing

o Compliance regulations

• Demonstrated experience with: Claim denials, appeals, and payment reconciliation
• Familiarity with medical coding systems:

o HCPCS, ICD-10, CPT

• Excellent communication, analytical, and problem-solving skills.
• Ability to work independently and manage multiple priorities in a fast-paced

environment.

Preferred Qualifications

• Experience working with Electronic Medical Record (EMR) systems.
• Knowledge of OASIS documentation and home health agency regulations.
• Prior experience in a high-volume billing environment.
• Coding certification (or willingness to obtain certification).

Key Competencies

• High attention to detail and accuracy
• Strong organizational and time-management skills
• Critical thinking and root-cause analysis
• Collaborative mindset with cross-functional teams

Position: Triage Nurse (After Hours Call Support Representative (Non-Clinical)
EMR: HCHB (Extensive Experience- REQUIRED)
Schedule: Evenings, nights, weekends, and holidays (after-hours coverage) 
Work Location: Philippines- Remote 

Position Summary

The After-hours Call Support Representative provides nonclinical call intake and customer support for home health patients, caregivers, and referral sources outside of normal business hours. This role ensures timely call answering, accurate message capture, emergency safety prompting, and proper escalation to licensed clinical staff when needed.

This position does not perform clinical assessment, triage, or medical advice and functions strictly within an administrative and customer service scope.

Key Responsibilities

Call Answering & Customer Support

• Answer incoming afterhours calls promptly and professionally in accordance with servicelevel standards
• Verify caller identity using approved identifiers and confirm callback information
• Provide general agency information (hours, visit windows, contact details)
• Support nonclinical inquiries such as scheduling requests, visit confirmations, supply delivery status, billing questions, and administrative messages

Safety Screening & Escalation

• Use approved emergency safety scripts to direct callers to 911 for life-threatening situations
• Recognize clinical keywords or change-in-condition statements and immediately initiate a warm transfer or urgent escalation to the on-call RN
• Follow the established escalation tree when on-call staff are unavailable

Message Capture & Documentation

• Accurately document caller information and concerns in the caller’s own words
• Enter nonclinical call notes into the approved system (EMR non-visit communication module, CRM, or intake log)
• Route messages securely to the appropriate department or on-call clinician
• Track call outcomes (transfer completed, callback requested, message sent)

Compliance & Boundaries

• Maintain strict boundaries between nonclinical intake and clinical triage
• Refrain from providing medical advice, symptom assessment, or care recommendations
• Protect patient privacy and confidentiality in accordance with HIPAA and agency policies
• Use only agency-approved systems, devices, and scripts

Required Qualifications

• Philippine Registered Nurse, medical allied health background
• Minimum 1-2 years of experience in U.S. Home health
• Strong verbal communication and active listening skills
• Ability to follow scripts, workflows, and escalation protocols exactly
• Basic computer proficiency (data entry, multisystem navigation)
• Ability to remain calm and professional in stressful or emotional situations

What This Role Does Not Do

• Does not assess symptoms or determine urgency
• Does not provide nursing, medical, or medication advice
• Does not make care decisions or determine the level of care
• Does not modify plans of care or clinical documentation

Job Title: Spanish Bilingual Personal Injury Paralegal
Location: Philippines- Remote
Shift: Night Shift

Job Description:

We are urgently seeking a highly motivated and experienced Spanish Bilingual Personal Injury Paralegal to join our team. The ideal candidate will be fluent in both English and Spanish, possess strong organizational skills, and have extensive knowledge of personal injury law.

Key Responsibilities:

• Assist attorneys in all aspects of personal injury case preparation, including drafting and filing legal documents, pleadings, and correspondence.
• Communicate with clients, insurance companies, medical providers, and opposing counsel in both English and Spanish.
• Manage case files, ensuring all documentation is up-to-date and deadlines are met.
• Gather and analyze medical records, police reports, and other evidence to support personal injury claims.
• Coordinate with medical providers for bills, records, and lien reductions.
• Maintain a detailed case management system, tracking deadlines, hearings, and trial dates.
• Translate documents and interpret for Spanish-speaking clients as needed.
• Prepare discovery responses and assist with trial preparation, including exhibits, witness lists, and court filings.
• Conduct legal research as needed to support case strategies.

Qualifications:

• Education: Associate’s or Bachelor’s degree in Paralegal Studies or equivalent experience.
• Experience: Minimum of 2 years of experience as a Personal Injury Paralegal.
• Language: Full fluency in Spanish and English (verbal and written).
• Strong knowledge of personal injury law and legal procedures.
• Excellent organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• Proficient in legal software, Microsoft Office Suite, and case management systems. (Filevine, Nextiva)
• Strong interpersonal and communication skills with a client-centered approach.
• Ability to work independently and collaboratively as part of a team.

Location: Kochi (Work from office only)
Reports To: Product Manager
Job Type: Full-time (10 a.m. – 7:00 p.m. IST)

Job Summary:

The Python Developer is responsible for designing, developing, and maintaining Python-based applications and services. This role involves building and consuming RESTful APIs, writing clean and well-documented code, and collaborating with product, QA, and DevOps teams to deliver high-quality solutions. The developer troubleshoots and optimizes application performance, participates in code reviews following best practices, and provides production support by resolving issues and implementing necessary fixes.

Key Responsibilities:

• Design, develop, and maintain Python-based applications and services.
• Build and consume RESTful APIs.
• Write clean, efficient, and well-documented code.
• Collaborate with product, QA, and DevOps teams to deliver high-quality solutions.
• Debug, troubleshoot, and optimize application performance.
• Participate in code reviews and follow best practices.
• Support production issues and implement fixes as needed.

Qualifications and Skills:

• Bachelor’s degree in Computer Science or a related field.
• 3–4 years of experience in Python development.
• Strong proficiency in Python frameworks (Django, Flask, FastAPI).
• Experience with REST APIs and microservices architecture.
• Solid understanding of databases (SQL, PostgreSQL, MySQL is a plus).
• Familiarity with Git and version control practices.
• Experience working in MS and Linux environments.

Preferred Experience:

• Exposure to cloud platforms (AWS, Azure, GCP).
• Basic knowledge of Docker and CI/CD pipelines.
• Experience with message queues (Kafka, RabbitMQ).
• Domain experience in healthcare or enterprise applications

Location: Kochi (Work from office only)
Reports To: Product Manager
Job Type: Full-time (10 a.m. – 7:00 p.m. IST)

Job Summary:

The ML Engineer is responsible for designing, developing, and deploying AI/ML models to support healthcare data processing and automation. This role focuses on building NLP-based solutions for clinical text analysis, coding validation, and documentation quality improvement, while enhancing medical coding accuracy, compliance, and productivity. The engineer integrates AI models with EMR/EHR systems and internal applications, collaborates with QA, coding, and compliance teams to translate business requirements into AI logic, and implements model monitoring, retraining, and performance evaluation processes.

Key Responsibilities:

• Design, develop, and deploy AI/ML models for healthcare data processing and automation.
• Build NLP-based solutions for clinical text analysis, coding validation, and documentation quality checks.
• Develop AI models to assist with medical coding accuracy, compliance, and productivity.
• Integrate AI models with EMR/EHR systems and internal healthcare applications.
• Collaborate with QA, coding, and compliance teams to translate business rules into AI logic.
• Implement model monitoring, retraining, and performance evaluation processes.
• Ensure solutions comply with HIPAA and healthcare data security standards.
• Support continuous improvement by refining models based on real-world feedback.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Computer Science, AI, Data Science, or a related field.
• 3–6 years of experience in AI/ML development.
• Strong hands-on experience with Python and ML frameworks
• Experience with NLP techniques (transformers, LLMs, text classification, entity extraction, prompting).
• Solid understanding of data preprocessing, feature engineering, and model evaluation.
• Experience deploying models in cloud environments (Azure or AWS).
• Familiarity with MLOps tools (CI/CD, model versioning, monitoring).

Preferred Experience:

• Experience in healthcare coding (ICD-10, CPT, HCPCS).
• Exposure to OASIS, PDGM, home health, or clinical documentation workflows.
• Experience working with EMR/EHR systems.
• Understanding of healthcare compliance and audit processes (ADR, QA, medical necessity).
• Experience with rule engines + AI hybrid solutions.
• Nice to Have
• Experience with LLMs (OpenAI, open-source models, prompt engineering).
• Knowledge of FHIR/HL7 healthcare standards.
• Experience in building AI-powered dashboards or decision-support tools.
• Prior experience in healthcare product development.

Location: Kochi (Work from office only)
Reports To: Product Manager
Job Type: Full-time (10 a.m. – 7:00 p.m. IST)

Job Summary:

The .NET Developer is responsible for designing, developing, and maintaining scalable web applications using .NET technologies such as C#, ASP.NET, MVC, and .NET Core. This role involves writing clean and efficient code, managing and optimizing SQL Server databases, and ensuring high code quality through reviews, testing, and best practices. The developer collaborates with cross-functional teams including QA, DevOps, and UI/UX, participates in Agile/Scrum processes, and takes ownership of modules from design through production deployment. Additionally, the position includes maintaining technical documentation, providing post-deployment support, and troubleshooting Azure-related environment issues to ensure application reliability and performance.

Key Responsibilities:

Software Development:

• Design, develop, and maintain web applications using .NET technologies (C#, ASP.NET, MVC, .NET Core, etc.).
• Write clean, scalable, and efficient code following best practices.
• Collaborate with the team to develop new features, troubleshoot issues, and optimize performance.

Database Management:

• Work with SQL Server or other databases to design, create, and optimize database structures.
• Write and optimize complex queries, stored procedures, and triggers.
• Code Review and Quality Assurance:
• Conduct peer code reviews to ensure adherence to development standards.
• Test software components to identify bugs and improve performance.
• Implement unit tests, integration tests, and automate testing where applicable.
• Collaboration and Communication:
• Collaborate with cross-functional teams (QA, DevOps, UI/UX) to ensure successful project deliveries.
• Communicate effectively with stakeholders and project managers to provide regular status updates.

Project and Process Management:

• Participate in Agile/Scrum development processes, including sprint planning, daily stand-ups, and retrospectives.
• Ensure project timelines are met and escalate issues where necessary.
• Take ownership of assigned modules/components from design to production deployment.

Documentation and Technical Support:

• Create and maintain documentation for code, design, and architecture.
• Provide post-deployment technical support and resolve production issues.
• Troubleshoot Azure-related environment issues causing production outages.

Qualifications & Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
  (or equivalent practical experience)
• 3+ years of hands-on experience in software development
• Proven experience in developing and maintaining .NET-based web applications
• Experience working in Agile development environments
• Strong proficiency in C#, ASP.NET, MVC, and .NET Core
• Experience with SQL Server, database design, and performance optimization
• Knowledge of RESTful APIs and web services
• Experience with Git or other version control systems
• Understanding of Agile/Scrum methodologies
• Good problem-solving and debugging skills
• Strong communication and teamwork abilities

Location: Kochi (Work from office only)
Reports To: Product Manager
Job Type: Full-time (10 a.m. – 7:00 p.m. IST)

Job Summary:

The PHP Developer is responsible for developing, maintaining, and enhancing web applications using Laravel while creating responsive and user-friendly interfaces with modern frontend technologies. This role includes converting Figma designs into pixel-perfect HTML/CSS layouts, working with MySQL databases, integrating RESTful APIs, and ensuring clean, secure, and maintainable code following best practices. The developer utilizes Git for version control, supports application deployment (preferably on Azure), and troubleshoots issues to optimize application performance and reliability.

Key Responsibilities:

• Develop, maintain, and enhance web applications using Laravel; 

• Strong expertise in Laravel is required. 

• Build responsive UI components using HTML, CSS, JavaScript, and jQuery. 

• Convert Figma designs into pixel-perfect, responsive HTML/CSS layouts. 

• Convert Figma designs into reusable React components, ensuring design consistency and performance. 

• Design and manage MySQL databases, including schema design and query optimization. 

• Solid knowledge of MySQL is required. 

• Integrate backend services with frontend frameworks; knowledge of React is an added advantage. 

• Work with RESTful APIs and third-party integrations. 

• Deploy and maintain applications on Azure (preferred). 

• Experience Git and follow version control workflows. 

• Write clean, maintainable code following Laravel best practices. 

• Implement unit testing is preferable. 

• Troubleshoot bugs, optimize application performance, and enhance application security 

Qualifications & Skills:

• Bachelor’s degree in Computer Science, IT, or a related field (preferred).
• 3–4 years of experience as a PHP Developer.
• Strong proficiency in PHP and Laravel framework.
• Solid knowledge of MySQL database design, queries, and optimization.
• Experience with HTML, CSS, JavaScript, and jQuery for building responsive UI.
• Ability to convert Figma designs into pixel-perfect, responsive layouts.
• Understanding of RESTful APIs and third-party integrations.
• Familiarity with React is an added advantage.

Location: Kochi (Work from office only)
Reports To: Team Lead – Non-Clinical
Job Type: Full-time (6:30 p.m. – 3:30 a.m. IST)

Job Summary:

The Pre-Authorizations Specialist is responsible for managing referral intake and securing timely insurance authorizations for home health and hospice services. This role ensures accurate patient chart creation, verifies eligibility, and confirms patient qualification for services. The specialist coordinates with case managers, physicians, and patients to obtain required documentation, discharge information, and records necessary for authorization. Additionally, the position maintains detailed referral records, conducts welcome calls to validate patient information, and ensures all documentation is properly recorded to support smooth processes.

Key Responsibilities:

Referral Management:

• Monitor and maintain the Excel file containing referral information for home health and hospice patients.

Patient Chart Creation:

• Create and update patient charts in MatrixCare promptly and accurately.

Case Manager Follow-Up:

• Contact case managers to obtain discharge dates missing from referrals or orders.

Eligibility Verification:

• Check patient eligibility for home health and hospice services via insurance portals.
• Ensure that insurance coverage is in-network with the service provider and verify that the patient’s address is in Connecticut. If the address is not in Connecticut, consult with the patient regarding the possibility of changing it with their insurance provider and inform them of the 24-48 hour processing time.

Insurance Communication:

• Communicate any out-of-pocket costs to patients if their insurance meets eligibility criteria.
• Print and attach insurance eligibility and benefits documentation in the patient’s chart in the MatrixCare.

Physician Coordination:

• Call the primary care physician listed in the referral/order.
• If the physician declines to sign home health orders, inquire whether the patient has another physician who can authorize the orders.
• For cancer patients, confirm if the oncologist is willing to sign all necessary documents for the entire episode of care.

Welcome Call Duties:

• Confirm the patient’s address and phone number for scheduling the SOC (Start of Care) visit.
• Verify if the patient can sign documents independently.
• Assess the patient’s homebound status; if the patient is not homebound and has commercial or Medicare insurance, inform them that intake can only proceed if they have Medicaid coverage.
• For patients who can drive and perform daily activities, confirm that they do not meet homebound criteria and advise them to contact the private duty nursing department.
• If the patient cannot be accepted, notify the sales representative and the referral source.
• Document all information in MatrixCare after the welcome call.

Qualifications & Skills:

• Minimum of 1–3 years of experience in U.S. healthcare administration, intake, and authorizations (U.S. healthcare experience is mandatory)
• Experience in home health and/or hospice settings strongly preferred
• Prior experience working with insurance eligibility verification and authorizations within the U.S. healthcare system
• Familiarity with electronic medical records (EMR) systems used in U.S. healthcare settings
• Excellent verbal and written communication skills

Location: Kochi (Work from office only)
Reports To: Team Lead - RCM
Job Type: Full-time (6:30 p.m. – 3:30 a.m. IST)

Job Summary:

The AR & Denial Analyst is responsible for managing accounts receivable and analyzing denied claims to identify root causes, trends, and opportunities to improve overall revenue cycle performance. This role ensures timely follow-up on receivables and denied claims, and submits appeals and resubmissions in accordance with payer guidelines.

Key Responsibilities:

• Review and analyze denied claims to identify root causes and trends in claim rejections.   

• Collaborate with internal teams to develop and implement effective denial resolution strategies.   

• Ensure claims are reworked, appealed, and resubmitted by payer guidelines.   

• Perform root cause analysis to reduce future denials and educate the team on best practices.   

• Maintain knowledge of CPT, HCPCS, ICD-10 codes, payer policies, and medical terminology.   

• Track and report on denial rates, trends, and resolution status to support continuous improvement.   

• Maintain compliance with healthcare regulations, including HIPAA and payer-specific rules. 

Qualifications & Skills:

• 1–2 years of experience in Accounts Receivable (AR) within the US healthcare domain
• Strong communication, analytical, and problem-solving skills
• Hands-on experience with AR follow-up tools and medical billing software

Location: Kochi (Work from office only)
Reports To: Team Lead - CDA
Job Type: Full-time (6:30 p.m. – 3:30 a.m. IST)

Job Summary:

The Clinical Documentation QA Specialist – Home Health is responsible for reviewing and auditing clinical documentation, including medication records, visit notes, and OASIS assessments, to ensure accuracy, completeness, and regulatory compliance. This role works closely with clinical staff to clarify documentation, correct deficiencies, and promote best practices aligned with home health regulations. Additionally, the position supports quality improvement initiatives, provides training on proper documentation standards, maintains detailed QA records and reports, and ensures timely completion of documentation to facilitate accurate billing and reimbursement processes.

Key Responsibilities:

• Review and transcribe Medication, Visit Notes, and OASIS documentation.  

• Conduct thorough audits of clinical documentation to identify and correct errors or omissions.  

• Collaborate with clinical staff to clarify documentation and ensure comprehensive and accurate records.  

• Maintain up-to-date knowledge of OASIS, face-to-face requirements, NOMNC requirements, and other relevant home health regulations.  

• Provide training and support to clinical staff on proper documentation practices and regulatory requirements.  

• Assist in the development and implementation of quality improvement initiatives related to clinical documentation.  

• Ensure timely and accurate completion of documentation to support billing and reimbursement processes.  

• Prepare and maintain detailed records and reports of QA activities and findings.  

• Participate in regular meetings with the QA team and other departments to discuss findings and improvement strategies.  

• Stay informed about changes in regulations and industry standards affecting home health documentation.  

Qualifications & Skills:

• Completion of a Nursing degree (B.Sc Nursing) or Bachelor of Physiotherapy is mandatory.
• Prior experience in medical transcription or clinical documentation review is required.
• A minimum of 1-3 years of experience in clinical documentation, chart review, medical scribing, auditing, or a related role within a clinical or BPO environment.

Join our dynamic team and be part of something extraordinary.

CLINIQON IS LOOKING FOR HOME HEALTH CASE MANAGEMENT NURSES!

Key Responsibilities:

• Conduct timely and thorough SOC and ROC assessments in compliance with Medicare/Medicaid agency guidelines.
• Complete OASIS documentation accurately and withing required timeframes.
• Develop individualized patient care plans based on assessment findings, in collaboration with physicians and interdisciplinary team members.
• Coordinate and oversee the implementation of care plans, ensuring appropriate services are initiated.
• Communicate regularly with Physicians, and other healthcare professionals.
• Evaluate patient progress, revise care plans as necessary, and ensure continuity of care.
• Maintain detailed and timely clinical documentation in the EMR system.

Qualifications:

• Current active RN license.
• Minimum of 1-2 years experience as CM in Home Health.
• Strong understanding of OASIS documentation and CMS Regulations.
• Proven experience in conducting SOC and ROC assessments.
• Ability to work independently and manage time effectively.
• Strong communications and interpersonal skills.

Monday-Friday, 12 AM PHT - 9 AM PHT 

Intake Coordinator for home health services for managing the process of admitting new patients into a home health care. The role requires excellent organizational and communication skills, attention to detail, and a strong understanding of healthcare procedures and regulations.

• Review and evaluate patient referrals to determine eligibility for home health services.
• Schedule initial assessments and coordinate with healthcare professionals to plan patient care.
• Collect and verify patient information, insurance details, and medical records, ensuring all documentation is complete and accurate.
• Ensure that all intake procedures comply with regulatory requirements and organizational policies.
• Address any issues that arise during the intake process, such as insurance approvals or scheduling conflicts.

Qualifications:

• Registered Nurse (RN)
• Experience with MatrixCare
• In-depth knowledge of:
  • Private and government-funded insurance plans
  • Home health and hospice eligibility
  • Benefits verification (coinsurance, copay, deductible)
• Ability to read and interpret patient charts (H&P/HPI, diagnosis, medications)

System and Portal Experience:

• Referral Portals: Epic Yale, Epic Hartford, Epic UConn, Epic Middlesex, Navi, CarePort, Axxess, Kinnser, Home Health EMRs
• Other Systems: PCC, BambooHealth
• Insurance Portals: NGSConnex, CT DSS, Availity, UHC

Key Responsibilities:

• Assess home health and hospice referrals according to agency guidelines
• Determine palliative or hospice appropriateness
• Verify insurance coverage and benefits
• Obtain necessary clinical information prior to admission
• Create patient charts in the EMR and attach relevant clinical documentation
• Monitor patient discharge status and verify discharge paperwork
• Provide updates to the agency’s hospitalization and scheduling departments on patient status
• Handle inbound and outbound calls with patients, families, and healthcare providers
• Respond to emails and manage referrals received through portals

Communication and Collaboration:

• Build and maintain strong relationships with onshore agency staff, clinicians, and facility staff
• Effectively communicate with multidisciplinary teams to ensure smooth patient transitions

Skills:

• Strong verbal and written communication skills
• Ability to manage multiple tasks and prioritize effectively
• Attention to detail and problem-solving abilities

Position: Home Health Medical Coders
Location: Philippines- Remote
Shift: Morning shift

Qualifications:

• Minimum of 2 years experience in Home Health coding
• Experience with Plan of Care (POC) and OASIS Review
• Certified Professional Coder (CPC) certification required
• HCS-O or HCS-D certification is a plus
• Strong knowledge of ICD-10-CM, CPT, and HCPCS coding systems
• Excellent communication and collaboration skills
• Ability to work independently and within a team
• Must be available to start ASAP

Job Descriptions:

• Analyze patients’ charts carefully
• Utilize specialized medical classification software to assign diagnosis codes
• Assign codes to diagnoses using ICD-10-CM codes following the PDGM guidelines by CMS
• Enter coding information in an online program
• Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations
• Follow up with the provider on any documentation that is insufficient or unclear
• Communicate with other clinical staff regarding documentation
• Search for information in cases where the coding is complex or unusual
• Be updated about new coding rules as codes change from time to time
• Manage detailed, specifically coded information
• Maintain patient confidentiality and information security
• Ensure that all codes are current and active

Location: Philippines- Work From Home
Reports To: Business Development Manager & CEO
Job Type: Full-time- Night Shift

Qualifications:
• Must have B2B experience
• Proficient in making sales calls
• Fluency in communication skills, both oral and written
• Ability to build and maintain relationships with clients
• Strong negotiation and persuasion skills
• Knowledge of market trends and industry insights
• Proven track record of successful business development
• Business development expertise
 

Job Descriptions:
• Build Connections: Develop and nurture professional relationships with key stakeholders.
• Innovate and Strategize: Collaborate on business strategies to expand our reach and strengthen our position.
• Communicate with Confidence: Use your excellent verbal skills to effectively present ideas, products, and solutions.
• Be a Trailblazer: Represent our organization at events, meetings, and networking opportunities.