Author Profile

Jennifer Warren

Vice President of Operations

Home Health & Hospice RCM Specialist

A/R Recovery & Denial Resolution Expert

Bringing over 15 years of dedicated healthcare experience in Home Health and Hospice Revenue Cycle Management, Jennifer is a seasoned operations leader specializing in payer collections, accounts receivable recovery, and denial prevention. She understands the post-acute billing lifecycle end-to-end—from intake coordination and billing oversight to complex AR resolution and cash posting. At Cliniqon, Jennifer oversees revenue cycle operations, helping home health and hospice agencies streamline cash flow, reduce aged receivables, and maintain steady financial performance.

Areas of Operational Mastery

Post-Acute Revenue Cycle Operations

Directing end-to-end billing, claims submission, and cash posting workflows tailored specifically for home health and hospice agencies.

Aged A/R Recovery & Collections

Executing aggressive resolution strategies for 90+ day aging accounts to accelerate liquidity and prevent timely filing write-offs.

Denial Management & Root-Cause Mitigation

Diagnosing payer denial patterns across Medicare, Managed Care, and Medicaid to correct upstream billing errors and maximize clean claim rates.

Process Standardization & Team Leadership

Structuring repeatable RCM operational workflows, audit trails, and training programs for high-velocity billing teams.

Professional Background

Jennifer is a results-driven healthcare operations leader with more than 15 years of focused expertise in Home Health, Hospice, and post-acute Revenue Cycle Management. She brings comprehensive proficiency across the full revenue cycle, with specialized depth in billing oversight, insurance collections, cash posting, and legacy AR liquidation.

With an acute understanding of payer policies and intake-to-cash workflows, Jennifer excels at uncovering upstream operational bottlenecks to boost clean claim ratios and prevent recurring payment delays. She has a proven track record of managing high-performing operational units, driving collection strategies that minimize days sales outstanding (DSO), and recovering high-balance aged claims to safeguard bottom-line performance for agency partners.

Education & Training

Healthcare Operations & Revenue Cycle Leadership Industry Professional Training

Core Competencies

Full-Cycle RCM Management
Aged AR Recovery
Denial Analysis & Resolution
Home Health & Hospice Billing
Payer Compliance & Collections
Cash Posting & Reconciliation